- Offline Activating a License
Overview
The ‘Licenses’ page of the SiteManager Platform is used to add and manage licenses. SiteBackup licenses can be activated and used in air-gapped environments without an internet connection.
Offline Activating a License
On the 'Summary' tab of the 'Licenses' page, under 'SiteBackup', select ‘Add License’:
In the window that opens, enter the license key that will be offline activated, from your Macrium Account. Since the SiteManager Platform does not have an internet connection, the offline activation wizard will open.
Take note of the 'Activation Code' that is shown in this window.
In the Macrium Account, select ‘Activate Licenses Offline’ next to the license key that was entered into the offline SiteManager Platform.
In the window that opens, enter the 'Activation Code' from the offline SiteManager Platform then select ‘Offline Activate’ to offline activate the license.
Once the offline activation of the license has been performed it cannot be undone. If the wrong license is offline activated, or the computer where the license was offline activated is no longer available, please contact our support team here.
An offline key will now have been created. This offline key can be copied to the clipboard or downloaded to a .txt file:
Enter the offline key into the offline Site Manager server.
Select ‘Activate Key’ to complete the offline activation of the license. To view the license key that has been added to the SiteManager Platform, select ‘Agent’:
In the Macrium Account, select ‘Continue’ and then ‘Finish’ to complete the ‘Offline License Activation’ wizard.
The following status will also be shown next to the license key that was offline activated on the ‘Licenses’ page:
The offline key can be viewed at any time by selecting the three dots and then selecting ‘View Offline Key’.
Creating Rescue Media Offline
The rescue media is a bootable environment that is used to restore images and backups with Macrium SiteBackup. To create the rescue media, Windows Preinstallation Environment (WinPE) is used as the base WIM; this requires components to be downloaded from Microsoft. These components are usually downloaded automatically; however, since the SiteBackup server does not have an internet connection, the components will need to be downloaded on a computer with an internet connection and then moved to the SiteBackup server manually.
There are six WinPE versions that SiteBackup uses when creating rescue media:
Windows PE 3.1 - 64bit
Windows PE 3.1 - 32bit
Windows PE 10 - 64bit
Windows PE 10 - 32bit
Windows PE11 - 64bit
To download these components, first, download the Macrium Reflect Download Agent on a computer that has an internet connection.
In the Macrium Reflect Download Agent, select ‘Options’ to change the components that will be downloaded.
In the window that opens, use the ‘Select Download Option’ dropdown to select the relevant Windows PE component.
Select ‘Download’ to download the specified components.
A .zip file will be downloaded from Microsoft that contains the relevant PE components. Repeat this step for each of the PE components listed above.
These zip files should then be placed in the default folder below on the SiteBackup server:
C:\ProgramData\Macrium\SiteManager\RescueMedia\pefiles
This path may be different depending on the 'Rescue Media Working Directory' setting in 'Rescue Media' page of the SiteManager Platform system settings.
Following this, the rescue media can be created on the ‘Rescue Media’ tab of the SiteBackup console. This article contains more information about creating deployment media in Macrium SiteBackup.