Restoring an Image with the Macrium Technician's License

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- Overview

- Restoring an Image Using the Portable Application

- Launching the Portable Macrium Reflect Application

- Selecting an Image to Restore

- Restoring the Image

- Restoring an Image with the Bootable Rescue Media

- Booting the Target Computer

- Selecting an Image to Restore

- Accessing Images Stored Locally

- Accessing Images Located on Network Shares

- Restoring the Image

- Restoring to Dissimilar Hardware

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Overview

The Macrium Technician's License can be used to back up multiple systems, as described in this article. In the event of a disaster, the Macrium Technician's License can be used to restore these images to the same or replacement hardware. 

Depending on the type of recovery that is being performed, different steps may be required:

1. Restoring an image using the portable application - If the image restore will not overwrite currently in-use system partitions, e.g., restoring a data partition to its original location or a blank disk, or restoring operating system partitions to a new location, then the restore can be performed entirely within Windows using the portable application.
2. Restoring an image with the bootable rescue media - If the image restore will overwrite currently in-use system partitions, e.g., restoring operating system partitions back to their original location, or restoring to a bare-metal system that does not have an operating system, then the restore will need to be performed using the bootable rescue media.

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Restoring an Image Using the Portable Application

Launching the Portable Macrium Reflect Application

First, connect the technician's rescue media to the system where the image will be restored. Once the technician's rescue media has been connected to the system, open the drive in Windows File Explorer and launch 'portable.exe', which can be found in the root of the rescue media drive:

Selecting an Image to Restore

In the portable application, select the image that will be restored on the 'Existing Backups' tab of Macrium Reflect. Macrium Reflect will search recent backup locations for image files and display them on the 'Existing Backups' tab. If the backup that will be restored is not visible, additional paths can be searched by using the 'Edit' button:

In the window that opens, enter the path to the image and then select 'Add to list'.

After selecting 'OK', any images found in the path will be displayed in the 'Existing Backups' tab.

Alternatively, image files can be found using Windows Explorer by selecting 'Browse for an image file...':

In the Explorer window that opens, navigate to where the image file(s) are located, select the image that will be restored, then select 'Open':

The image and any other images that are part of the same backup set will be loaded into the 'Existing Backups' tab.

Next, select the image that will be restored, then select 'Restore'.

Restoring the Image

In the window that opens, the currently selected source disk contained in the image and the currently selected destination disk will be displayed. 

The 'Copy Partitions' option can be used to move the selected partitions (indicated by the checkbox on each partition) to the destination disk. Alternatively, partitions can be dragged from the source to the destination, which enables partitions to be reordered on the destination.

The following options can be selected on this page of the wizard:

Option		Description
Select a different source disk...		If the disk image contains multiple disks, this option enables a different source disk to be selected. Note: When restoring multiple disks, disks must be restored one at a time.
Select a different target disk...		If the system where the restore is being performed contains multiple disks, this option can be used to change the disk that will be used as a destination for this restore.
Copy Partitions	Shrink or extend to fill the target disk	If the destination disk is a different size from the source disk, selecting 'Copy Partitions' will display this option. Selecting this option will automatically resize partitions to use all unpartitioned space on a larger disk, or fit a smaller disk.
	Exact partition offset and length	If the destination disk is a different size from the source disk, selecting 'Copy Partitions' will display this option. This option will copy the partitions to the same location on the destination disk, they will also retain their original size.
Erase Disk		Erases any partitions that are located on the destination disk in the wizard. The disk will not actually be erased until the restore starts.
Delete Partition		Deletes the selected partition on the destination disk in the wizard. The partition will not actually be deleted until the restore starts.
Undo		Undo the last activity.
Float Left		This moves the partition to the left-most unpartitioned space on the destination disk.
Float Right		This moves the partition to the right-most unpartitioned space on the destination disk.
Fill Space		Expand the partition to use all unpartitioned space to the right of the partition.
Layout		Opens the 'Partition Properties' window for more granular control over partition properties.

More information about modifying the destination partition properties can be found in this article.

Once you are happy with the layout and properties of the partitions on the destination disk, select 'Next':

The final page of the restore wizard contains a summary of the restore that will be performed:

The 'Advanced Options' button can be used to specify advanced options for the restore. More information about the available options can be found here.

Selecting 'Finish' will start the restore. 

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Restoring an Image with the Bootable Rescue Media

Booting the Target Computer

The technician's rescue media can also be used to boot a system into the rescue environment. This enables restores to bare-metal computers, computers with a non-booting operating system, and systems where an image is being restored over the existing Windows operating system.

First, the target computer should be booted with the technician's rescue media. The steps here will vary depending on the type of technician's rescue media that was created and the firmware of the computer that is being restored to. Generally, the system BIOS or UEFI should be accessed to either change the boot order or use a boot override setting. For more information on changing the boot device, we recommend contacting the system or motherboard manufacturer directly.

Once the rescue media has booted, the following screen will be displayed:

Selecting an Image to Restore

The rescue media will start on the 'Existing Backups' page. The rescue media will display any images that are found in the recent backup destination paths:

If the image that will be restored is not displayed by default, additional steps can be taken to find the image file, whether it is stored locally or on a network share:

Accessing Images Stored Locally

Additional paths can be added to the list and searched for image files, using the 'Edit' button. In the window that opens, enter the path to the image and then select 'Add to list'.

After selecting 'OK', any images found in the path will be displayed in the 'Existing Backups' tab.

Alternatively, image files can be found using Windows Explorer included with the rescue media. Selecting 'Browse for an image file...' will open an Explorer window.

In the Explorer window, navigate to where the image file(s) are located, select the image that will be restored, then select 'OK':

The image and any other images that are part of the same backup set will be loaded into the 'Existing Backups' tab.

Accessing Images Located on Network Shares

To access an image stored on a network share, the share will first need to be mapped. To do this, select 'Browse for an image file...' then select the 'Map Network Drive' icon in the Explorer window that opens:

In the window that opens, the UNC path to the network share and the credentials that will be used to access the share can be entered:

Option	Description
\\Server\share	Enter the UNC path to the root of the network share. Do not enter any sub-folders in the path
User name	Enter the authenticated user who has at least read access to the share. Domain credentials can be entered in the Domain\Username and Username@domain.com formats.
Password	Enter the password for the account was entered in the 'User name' field.

After selecting 'OK', the share will be mapped and accessible through Explorer:

In the Explorer window, navigate to where the image file(s) are located, select the image that will be restored, then select 'OK':

The image and any other images that are part of the same backup set will be loaded into the 'Existing Backups' tab.

Restoring the Image

To launch the image restore wizard, select the image that will be restored, then select 'Restore':

In the window that opens, the currently selected source disk contained in the image and the currently selected destination disk will be displayed. 

Option		Description
Select a different source disk...		If the disk image contains multiple disks, this option enables a different source disk to be selected. Note: When restoring multiple disks, disks must be restored one at a time.
Select a different target disk...		If the system where the restore is being performed contains multiple disks, this option can be used to change the disk that will be used as a destination for this restore.
Copy Partitions	Shrink or extend to fill the target disk	If the destination disk is a different size from the source disk, selecting 'Copy Partitions' will display this option. Selecting this option will automatically resize partitions to use all unpartitioned space on a larger disk or fit a smaller disk.
	Exact partition offset and length	If the destination disk is a different size from the source disk, selecting 'Copy Partitions' will display this option. This option will copy the partitions to the same location on the destination disk, they will also retain their original size.
Erase Disk		Erases any partitions that are located on the destination disk in the wizard. The disk will not actually be erased until the restore starts.
Delete Partition		Deletes the selected partition on the destination disk in the wizard. The partition will not actually be deleted until the restore starts.
Undo		Undo the last activity.
Float Left		This moves the partition to the left-most unpartitioned space on the destination disk.
Float Right		This moves the partition to the right-most unpartitioned space on the destination disk.
Fill Space		Expand the partition to use all unpartitioned space to the right of the partition.
Layout		Opens the 'Partition Properties' window for more granular control over partition properties.

More information about modifying the destination partition properties can be found in this article.

Once you are happy with the layout and properties of the partitions on the destination disk, select 'Next':

The final page of the wizard contains a summary of the restore that will take place, providing a chance to navigate back to previous pages of the wizard and make changes to the settings that have been specified.

Selecting 'Advanced Options' in the bottom left of this page will enable additional options to be specified for the restore. These options are described here.

Select 'Finish' to start the restore:

If the restore requires partitions to be deleted/overwritten, you will be prompted to confirm the overwrite:

The restore will then begin, with the progress being displayed in the window that opens:

By default, the computer will automatically reboot once the restore has been completed. This can be changed using the 'After Restore' dropdown box:

Restoring to Dissimilar Hardware

If the image is being restored to different hardware from where the image was created, we recommend running 'Macrium ReDeploy' to ensure that the restored operating system is bootable on the new hardware.

Macrium ReDeploy can be found under the 'Existing Backup Tasks' menu on the 'Existing Backups' tab of the rescue media:

This article contains more information about running Macrium ReDeploy.

Once Macrium ReDeploy has been run, the computer can be restarted and booted into the restored Windows operating system.